KEY INFORMATION
In this section you will find important information regarding key general areas across St Andrew's Village.
The office and reception desk is located inside the front entrance of the main Care Centre building.
Administration staff are available to assist residents and family/Whanau with queries regarding accounts, trust accounts and general administration matters. Outside of Business hours, the telephone system runs on “night service”.
Opening Hours are Monday to Friday, 8:30 am to 5:00 pm Phone 09 585 4020.
Directory
Director of Care – Carmen Stadler-Hanekom
e-mail Carmen@sav.co.nz
Phone 09 585 4020 ext. 210
Mobile 027 773 6778
St Andrew’s Village Admissions Manager
e-mail Admissions@sav.co.nz
Phone 09 585 4020 ext. 223
Mobile 021 0226 3418
Nationwide Health & Disability Commissioner’s Consumer Advocacy Service
ph: 0800 555 050
Public Trust ph: 0800 371 471
Guardian Trust ph: 0800 300 299
Aged Concern ph: 0800 652 105
New Zealand Herald. ph: 0800 100 888
Spiritual & Religious Matters
Residents are encouraged to continue their own spiritual, and religious activities where possible. Please make sure we are aware of your preferences or requirements.
The Chapel area in “The Street” is open 24 hours a day for the use of any resident and their family/friends. Any senior staff member can arrange a visit for a resident or family member. Interdenominational services are held weekly.
Noticeboards
These are located opposite Reception, outside the Activities room and opposite each Nurse’s Station.
Courtyard
The courtyard is available to all residents, families & Whanau. A coffee machine is located for use free of charge.
The Terraces
The Terraces restaurant is available to all residents, families and whanau. To make a booking call 09 926 7973