In this section you will find important information regarding key general areas across St Andrew's Village.

The office and reception desk is located inside the front entrance of the main Care Centre building.

Administration staff are available to assist residents and family/Whanau with queries regarding accounts, trust accounts and general administration matters.  Outside of Business hours, the telephone system runs on “night service”.  

Opening Hours are Monday to Friday, 8:30 am to 5:00 pm Phone 09 585 4020. 


Director of Care – Carmen Stadler-Hanekom


Phone 09 585 4020 ext. 210

Mobile 027 773 6778  

St Andrew’s Village Admissions Manager 


Phone 09 585 4020 ext. 223  

Mobile 021 0226 3418

Nationwide Health & Disability Commissioner’s Consumer Advocacy Service

ph: 0800 555 050

Public Trust ph: 0800 371 471

Guardian Trust ph: 0800 300 299

Aged Concern  ph: 0800 652 105

New Zealand Herald. ph: 0800 100 888

Spiritual & Religious Matters

Residents are encouraged to continue their own spiritual, and religious activities where possible.   Please make sure we are aware of your preferences or requirements.

The Chapel area in “The Street” is open 24 hours a day for the use of any resident and their family/friends.  Any senior staff member can arrange a visit for a resident or family member.  Interdenominational services are held weekly. 


These are located opposite Reception, outside the Activities room and opposite each Nurse’s Station. 


The courtyard is available to all residents, families & Whanau. A coffee machine is located for use free of charge. 

The Terraces

The Terraces restaurant is available to all residents, families and whanau. To make a booking call 09 926 7973